Inside Coachio #6

Here’s what’s new this week inside Coachio — fresh features, improvements, and announcements to help you build faster and deliver better results for your clients.

You can view every update anytime at coachiohub.com/changelog.

Smarter Side-Tray Editing (Forms, Surveys, Quizzes)

We’ve improved how the side-tray behaves so you can edit faster without losing your place.

What’s new

• Open the side-tray using a dedicated settings icon

• Close the tray anytime without losing your current selection

• Available across Forms, Surveys, and Quizzes

Why it matters

• Much smoother inline editing on smaller screens

• More screen space to focus on your content

• Fewer interruptions while building

Expanded Sound Notifications for Chat Widget

Sound alerts in the Live Chat Widget now cover more than just incoming messages.

What’s new

• Sounds now play for key chat moments like:

  • Chat initiation and acknowledgements

  • Welcome and greeting messages

  • Contact form and redirect messages

  • Business hours and system messages

How it works

• Controlled by the existing Notification Sound toggle

• ON (default): sounds play for supported messages

• OFF: all sounds are disabled, messages still appear normally

Why it matters

• Visitors don’t miss important chat moments

• Better responsiveness during chat flows

• Full control with a single toggle

Calendar Update: Bulk Date-Specific Hours (v2)

Managing special availability just got much faster.

What’s new

• Select multiple dates at once when adding date-specific hours

• Apply hours across multiple services and locations in one step

• Automatic grouping of consecutive dates

Why it matters

• Saves time during holiday or short-term schedule setup

• Cleaner organization with grouped date blocks

• Easy edits even after bulk creation

Calendar Update: Custom Values Support

You can now use your own custom values inside calendar-related settings.

What’s new

• Custom values now appear in the selector dropdown

• Works across Calendars, Services, and Rentals

• Search to quickly find the value you need

Why it matters

• More personalized appointment titles and messages

• Consistent data usage across the platform

• Faster setup without manual copying

Automations: Clearer AI Action Naming

We’ve cleaned up how AI actions are labeled and organized inside workflows.

What’s new

• AI actions are now grouped under AI Actions with clearer names:

  • AI Translate

  • AI Summarize

  • AI Intent Detection

  • AI Decision Maker

• Conversation-related AI actions now live under Conversation AI

What you need to know

• All existing workflows continue to work normally

• Only names and categories changed

• No action required